Tag Archives: Customer Service

Randy Pennington: Authoring Books That Build Leaders, Customers, and Brand Loyalty

Randy Pennington

Randy Pennington is author or three books: Make Change Work, named the 2013 best general business book by USA Book News; Results Rule!®, named the 2007 best general business book by USA Book News; and On My Honor, I Will, which Ross Perot described as having, “Cracked the code of great leadership.” Pennington’s expertise has Listen Now

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